Third-party Donations allow merchants to support charitable organizations by prompting for small donations directly from the P5 terminal. Unlike the standard Donations feature, funds automatically flow directly into the charity’s own account.
Historically, Quilt supported Round-Up Donations with certain POS Brands, but merchants were responsible for collecting and remitting the funds themselves. This introduced delays, compliance risks, and inconsistent donor experiences. Instead, by processing donations via the PayFac, Quilt ensures the funds are deposited directly into the charity’s bank account. This means merchants do not need to handle donation money and can avoid regulatory compliance requirements.
Charities are only available to merchant accounts that are under the same brand in the PayFac Portal. Additional brands and charities will become available as we onboard additional charities.
| Brand | Available | Assigned Charity |
|---|---|---|
| IT Retail | ⚠️ Coming Soon | Meals on Wheels |
| Jewel360 | ✅ | Jewelers for Children |
| MusicShop 360 | ⚠️ Coming Soon | National Association for Music Education |
| eTailPet | ⚠️ Coming Soon | Best Friends Animal Society |
| Like Sew | ⚠️ Coming Soon | Quilts of Valor |
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Note: Currently this is a US-based donation feature only available on the P5 terminal.
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Note: Donations requires NO additional development work to implement. Please have a supervisor speak with your local Product team if you feel this feature may be of interest to your industry or Brand and we can get it enabled.
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| Processor | Available |
|---|---|
| Adyen | ✅ (P5 Terminal only) |
| Stripe | ❌ |
3rd Party Donations is available on all app versions.
Merchants will automatically be enabled for 3rd party donations based on their POS Brand and industry. If the merchant wants to disable 3rd Party Donations, the ability to turn this off is controlled on the merchant's Profile Page in the Payment Portal.
The charities will be set up in the Portal with their own MID and will have access to the Payment Portal for payout reporting, refunding, and dispute processing purposes only. Do NOT adjust or make any changes to these accounts.
Each charity will control the donation settings for all merchants accepting donations on their behalf. This cannot be changed or adjusted by each merchant and should NOT be adjusted by anyone internally.