Summary

To validate the information that has been sent by Onboarding team members, with the SNAP Permit information, what we have available in the Portal, and in some cases what is available on the state EIN registration websites. Then upload this validated information to the CDE using the form that is provided.

EBT is a US based payment service for food assistance only.

The merchants banking information will be needed prior to filling in the online CDE form. Validate that you have access to a voided check or statement that has the full account number available. The full routing number is available on the Profile and KYC page in the portal.

EBT Setup

A request to setup the ability to accept EBT cards for a merchant will be sent in through the ticket system Salesforce to the PayFac team

EBT Article: EBT Payments

The onboarding team member will gather the information and open the request to add to a merchants account. They should send the following information: (sometimes not in this order)

  1. Legal business name
  2. DBA name/Store name
  3. Business address
  4. Business State
  5. Business ZIP
  6. Phone number
  7. Owner first name
  8. Owner Last name
  9. Owner email
  10. Business email
  11. Bank account type