Summary

There are many features we have planned but have not yet gotten to. Unfortunately we do not have timelines for these but it can be helpful to know what’s coming down the pipeline. Some of these features will require work from the PayFac team and each Brand’s development team so not everything will be available to all Brands at the same time.

<aside> 💡 Note: We should not sell these features since there is no date associated with them and their release dates and prioritization of these features is subject to change.

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Gift Card Support

Many merchants, especially those using IT Retail and Bottle, currently sell and utilize store gift cards. Selling gift cards benefits merchants by:

Gift cards or pre-paid cards that are powered by major card brands such as Visa or Discover are already supported on the PayFac however custom gift cards that are unique to the store, are not. Supporting gift cards requires, Tracking balances, Adding funds, Tracking new gift card sales, Expiration dates, and more.

This usually means either an integration with a custom gift card supplier or us building out our own custom solution. At this time, we are considering the custom solution approach, this will take more development time but will give us more customization and flexibility over the final product.

Payment Portal Dashboard Reporting

An enhanced portal dashboard has been requested and has been added to our list of future development features.

This would allow merchants to see sales data, compare, look for trends, areas for improvement in a visual format that will have available filters for date ranges to add clarity. This will give new business insights to merchants that may not have access to the same data through their current POS/eComm solution.

In time, we may be able to integrate this data directly into a Brand’s software for an even more seamless and customized experience.

Terminal Line Item Display

Some locations, like California and the UK require consumer-facing displays that list each line item being purchased. The intention is to bring additional transparency and protection for shoppers that may otherwise get taken advantage of. For merchants in these locations, it can be hard to find solutions that meet these requirements and options that do exist may require additional hardware, cost, and/or setup.

For these reasons, we plan to support an optional line-item display mode on the P5 terminal (would not be available with other terminals) that would display each product on the P5 as they are scanned into the register. This would work regardless of the payment method.