Interac is a Canadian payment method making up approximately 40% of in-store transactions, similar to US Debit cards, but requires the card to be physically present for transactions. It charges a per transaction fee instead of a volume fee.
Some features, like Interac, are available on the PayFac but may not be available to all Brands. This may be due to additional integration work that might be required and/or other factors such as customer demand, dev priorities, or more. In this case, see the table below for which brands have access to this feature as of this moment.
| Brand | Available |
|---|---|
| Rain Retail (Rain Payments) | ✅ |
| TAKU (ACE) | ✅ |
| ThriftCart | ✅ |
| eTailPet (ETP) | ✅ |
| DiveShop360 (360 POS) | ✅ |
<aside> 💡 Note: Interac requires additional development to implement. Please have a supervisor speak with your local Product team if you feel this feature may be of interest to your industry or Brand and we can get it enabled.
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| Brand | Available |
|---|---|
| Adyen* | ✅ |
| Stripe | ✅ |
*Interac is available through Adyen ONLY when using the S1F2 terminal it is not available on the P5 at this time.
When refunding a sale on Interac, the merchant will ring up the refund and sent the transaction to the terminal where the customer will insert, tap, or swipe their card they want the refund to be placed on. The refund will normally take anywhere from 3 to 7 business days to finalize.
The rates are also different and can be found on the profile page of a Canadian account (See screen capture below). Normally we charge a flat rate and a per transaction fee (2.80% + $0.10), however this is not the case with Interac. Instead a per transaction fee is the only fee charged. Our default rate for Interac is $0.20 per transaction.
<aside> 💡 Note: To edit the rates, requires a special admin permission. Please contact your supervisor if any adjustments are needed.
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