Used to log new merchant IDs into the Payments Onboarding case.
🧭 Step 1: Go to the Payments Onboarding Case
- Navigate to the customer's Payments Onboarding case in Salesforce
- Make sure you're on the Details tab
- On the right-hand side, scroll to Payment Portal Details
📸 Screenshot – Payments Onboarding Case Details
➕ Step 2: Add a New MID
- Under Merchant ID’s on Account, click the drop-down on Merchant IDs for Parent Account (0)
- Select New
📸 Screenshot – Add New MID Button
📝 Step 3: Fill Out the MID Form
Complete all highlighted fields:
- Merchant ID Number: Enter actual MID (or N/A if not available yet)
- Account: Should auto-fill based on the parent account
- Opportunity: Select the associated Opportunity
- Processor: Choose the processor (e.g. Ziosk)
- Date Application Sent: Enter the date this was submitted