Some merchants coming from legacy processors are used to terminals that beep when a transaction is completed, failed and/or to indicate the shopper should remove their card for Contactless. This can also be helpful for ADA Compliance to provide auditory clues to those that are visually impaired.
Because this is something that not all merchants will want to implement, it does have an ON/OFF option that can be configured from the Payment Portal.
Some features might be available on the PayFac but may not be available to all Brands. This may be due to additional integration work that might be required and/or other factors such as customer demand, dev priorities, or more. In this case, see the table below for which brands have access to this feature as of this moment.
Brand | Available |
---|---|
DiveShop 360 (360 POS) | ✅ |
Atlantic Systems (ASI) | ✅ |
Bottle POS | ✅ |
C-Store POS | ✅ |
CellSmart | ✅ |
Cigars POS | ✅ |
Comcash | ✅ |
eTailPet (ETP) | ✅ |
FrameReady | ✅ |
GrazeCart | ✅ |
IT Retail (ITR) | ✅ |
Jewel360 (ASC) | ✅ |
LifeSaver | ✅ |
Markt POS | ✅ |
POS Nation (POSN) | ✅ |
POSIM | ✅ |
PowderCoat360 | ✅ |
Rain Retail (Rain Payments) | ✅ |
TAKU (ACE) | ✅ |
ThriftCart | ✅ |
Brand | Available |
---|---|
Adyen (P5) | ✅ |
Adyen (S1F2) | ❌ |
Stripe | ❌ |
Beep settings are available on app version 1.275 or greater.
Terminal beeping on the P5 can be enabled on the Profile page of the Payment Portal. Once enabled, there are three volume settings: Low, Medium, High which affect how loud the beep is on the terminal.
To enable it for a particular terminal, scroll down to the Terminals section of the Profile Page and click on the serial number and adjust the beep volume.
Once enabled, three types of beeps will be occur depending on the transaction type:
Success: When the transaction is successfully captured.
Failure: When the transaction fails and is NOT successfully captured.
Remove Card: When the card has been read and needs to be removed (applies to Contactless and Inserted cards)