The Wiseasy P5 Terminal comes equipped with a built-in high speed thermal receipt printer. With its compact yet powerful design, this printer offers lightning-fast printing capabilities, ensuring quick and efficient transactions. Harnessing the values of thermal printing, it delivers crisp, clear receipts while minimizing maintenance and operating costs.
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To load or replace the paper in the P5 terminal, grasp the cap (towards the top with Contactless icon) of the device on either side from the end and pull up away from paper output.
Next load the receipt paper face-down with the paper coming feeding out from the bottom.
Once the paper is loaded, close the lid and snap it into place.
<aside> 💡 Note: If the paper prints blank then swap the direction of the paper.
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Once enabled, a new prompt will appear at the end of a transaction asking if they’d like to print a receipt. If they choose ‘Print’ a receipt will be printed otherwise ‘No Receipt’ will take them back the default splash screen.
From there, it will have a similar prompt asking if the user would like to print a Merchant copy.
<aside> 💡 Note: Printing signature lines is not yet supported since card brands are no longer requiring it for most merchants accepting EMV-compatible cards.
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The receipt contains basic transaction information such as the date, time, and transaction totals. Our receipts are also fully compliant with the latest industry standards.
To cut the paper, pull in a sharp downwards motion (towards the screen) from one side to the other.
Paper can also be manually spooled by pressing the blue button on the left-hand side of the terminal.
Any paper suppliers that meet the specifications above would work. For specific recommendations, we’ve purchased and tested paper from this Amazon supplier.