All Partners send out emails upon approval to complete PCI Compliance Surveys.
Document on how a customer can get to SYSNET to complete Compliance Survey Example of Customers Welcome Email with SYSNET Intro
PCI Compliance Help Line - SYSNET: 888-543-4743
2024 Answer Key for Customer
Email Cadence:
“Hello (Customer Name),
In order to complete your PCI compliance survey please log into your MX Merchant account.
I attached instructions on how to access the survey through the portal. If you have any questions navigating the portal or activating your merchant ID in the portal please contact Priority at 877-515-6464.
I also attached an answer key to assist you with completing the survey. If you have any questions while completing the survey please contact the PCI Help Line at 888-543-4743. Please note- the PCI Help Line will not be able to assist until you've activated your merchant ID in the portal.
Your MID is (Insert MID).”
PCI Compliance Help Line - SaferPayments: (866) 493-8756 Answer Key Direct link to website - https://saferpayments.yoursecurejourney.com/safemaker/login/portal/first-registration
Merchants will have to contact this number if they are needing assistance with PCI Compliance. WorldPay also offers an advanced version of PCI Compliance called SaferPayments Managed as opposed to Basic if they need it.
Need to talk to ZIOSK
Customer does not need to complete PCI Compliance Survey, we handle internally.