Subject:
Chargeback Won for Transaction [External Transaction ID]
Dear [Merchant Name],
This is your <brand name> Risk Team, notifying you of a successful resolution in your favor for a previously disputed transaction. The cardholder’s bank has reviewed the evidence you provided and has determined that the cardholder was the legitimate purchaser.
Transaction Details:
Outcome: The disputed funds have been returned to your account. No further action is required on your part for this chargeback.
What Happens Next: This case is now closed, and the dispute will not impact your account moving forward. If you have any questions or need assistance, please feel free to respond here or reach out to our customer service team.
Thank you for your cooperation and prompt response in providing the necessary documentation.
Risk Team
<brandsignature> Payments