📳Status Definitions to be used on RingCX:

• Lunch60
  • Use this for all lunch breaks.
• On Break
  • Use for short personal breaks (restroom, quick reset, letting the fur babies out, etc.).
• Work Project
  • Use when your leader has assigned you to a specific project.
• Work Ticket
  • Use when you’re actively working on a case.
• Meeting
  • Use for monthly meetings, company meetings, and 1:1s.

📝Slack Best Practices

<aside> 🛑

Message in your dept channel:

#payments-onboarding

#payment-support

</aside>

• Good Morning (or variations)
  • Message when you get in for the day
• Heading Out (or variations)
  • Message when you are logging off
• BRB
  • Message this when you are going on a short personal break, message BACK or react with an ⬅️ on the original message once returned.
• Lunch
  • Message BACK or react with an ⬅️ on the original message once returned.
• Meeting
  • Message for entering 1:1s or any side bar meeting that may only include you (not team meeting).