Since processors and point-of-sales (POS) are most often different companies, they frequently lack core features that can marry the two systems into a tool that can help drive new revenue. With our payments offering, we allow Split Payments which is where a retailer can split one transaction across multiple cards. This can be helpful if a merchant is using a pre-paid card and can only pay a portion of the amount owed and wants to put the remainder on another card or payment method. Offering flexible payment options like this is a great way to accept increase revenue for sales that otherwise might not have happened.
Some features, like Split Payments, are available on the PayFac but may not be available to all Brands. This may be due to additional integration work that might be required and/or other factors such as customer demand, dev priorities, or more. In this case, see the table below for which brands have access to this feature as of this moment.
| Brand | Available |
|---|---|
| Bottle POS | ✅ |
| eTailPet (ETP) | ✅ |
| Rain Retail (Rain Payments) | ✅ |
| ThriftCart | ✅ |
<aside> 💡 Note: Split Payments requires additional development to implement. Please have a supervisor speak with your local Product team if you feel this feature may be of interest to your industry or Brand and we can get it enabled.
</aside>
| Brand | Available |
|---|---|
| Adyen | ✅ |
| Stripe | ✅ |
Split Payments works very similarly to a normal transaction. The point-of-sale (POS) will send over the first amount with the transaction ID to the terminal. The shopper will tap/insert their card and then the clerk should be notified it was successful, then the clerk will send over the second amount and the process repeats. On the POS side, this should show as one transaction with multiple cards.
While the POS will show one transaction with multiple cards, the Payment Portal will show multiple payments- all with unique payment ID’s and the same transaction ID. Transaction ID’s are used to identify a transaction within the point-of-sale (POS) or ecommerce platform while the payment intent is the unique identifier tied to the charge with the processor. Both the transaction ID and the payment intent can be found on the Payments page.
Each charge will show up in its own row on the Payments page and its own row on the Payout report.
While split payments is a revenue driver, and does mean the merchant will get additional sales they may not have otherwise, it is slightly more expensive. We should not go out of our way to advertise this but if asked, it’s important to understand how the pricing works. Fees are charged on each payment, not on the transaction as a whole.
Ex: If a merchant splits a $90 transaction into three equal payments of $30 each, and their rates are 2.80% + $0.10, then they will pay $0.94 on each payment for a total of $2.82 in fees. Had they done a single payment instead, they would have paid $2.62 in fees.