Tips is a powerful feature that is available on the all current releases which allows a merchant to collect funds based on a dollar amount or a percentage of the total sale price to be distributed to employees for exceptional service, directly from the terminal.
Some features, like Tips, are available on the PayFac but may not be available to all Brands. This may be due to additional integration work that might be required and/or other factors such as customer demand, dev priorities, or more. In this case, see the table below for which brands have access to this feature as of this moment.
| Brand | Available |
|---|---|
| Comcash | ✅ |
| LifeSaver | ✅ |
| Markt POS | ✅ |
<aside> 💡 Note: Tips requires additional development to implement. Please have a supervisor speak with your local Product team if you feel this feature may be of interest to your industry or Brand and we can get it enabled.
</aside>
| Brand | Available |
|---|---|
| Adyen | ✅ |
| Stripe | ❌ |
Tips can be enabled for all merchants, it is set to off by default and will need to be enabled. Once enabled, it can be turned ON/OFF on the Profile page for individual clients similar to other features such as PIN Debit or Receipt Printing.
The options screen will automatically come up as soon as the Enable Tips is turned on, the configuration screen that is pictured can also be launched by clicking the configuration button to the right of the enable toggle.
There are two options for the type of tips that are available, a percentage and whole dollar amount. They are selected through the drop down menu at the top of the configuration screen.
Once the Tipping Type has been selected, the amounts for each tip can be configured. If less Tip options are preferred then pressing the ON/OFF button next to each option will hide that button resulting in fewer choices.
<aside> 💡 Note: Depending on the integration type, these settings maybe preset by the POS.
</aside>
Once enabled, a new prompt will appear at the end of a transaction asking if they’d like to include a Tip. The information displayed can all be customized.
In addition to the total due and the tip prompts configured above, ‘Custom and ‘Skip Tip’ will always appear.
The ‘Custom’ button allows the customer to enter in a dollar amount they want to tip regardless of the tipping type being set to % Amount or Dollar Amount.
