Summary

The Virtual Terminal (VT) is a page on our Payment Portal that allows transactions to be accepted outside the point-of-sale (POS) terminal. Its primary purpose is intended as a backup if the POS goes down or is otherwise inaccessible. This can be a good selling point for merchants who are on the road, have computer issues and want a backup, or if they have remote teams that need to be able to enter payments but may not have access to the POS. This last point is more common for on-prem POS solutions where the software has to be locally installed and remote employees may not be able to install it on their computer.

<aside> 💡 Note: This page is disabled by default for new merchants and will automatically be enabled once certain conditions are met through consistent sales activity, usually within the first 30 days after activation. Exceptions can be made on a case by case basis by someone internally reaching out to Eric or Jackson from our Risk team.

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Availability

Available to all brands, no additional development needed.

Processor

Brand Available
Adyen ✅
Stripe* ✅

<aside> 💡 Note: *not available for Rain Stripe merchants since they do not have access to the Payment Portal

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Operation

The following information is collected on this page for transaction processing:

https://lh5.googleusercontent.com/L0uM9_vC6JxZQpuKYWvb3qV_0VinfwH2sMeRMr8JNKNcVw8QfGQCVq8wISk0TLPgHn1RMFe1g1O2owF2kIaiEjkeD1bxfFvHxmtaCjNfN1gc0HNGPMEbX3s998ZwducEbsZ61TxtGr9FPTH5Ex5CvHk

<aside> 💡 Note: All fields except the Notes field are required fields.

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