<aside> 💡 Note: This page references ONLY the P5 terminal.
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The WiseCloud portal is an administrative tool used exclusively by internal teams to view, manage, and troubleshoot P5 terminals. Due to the sensitive nature of the portal, access will be restricted.
The WiseCloud Portal has only three major pages that should be accessed.
Going to the Application > App List page will allow you to see the latest version of the app. Find the row labeled “Quilt P5 Terminal (Release)” and look under the ‘Latest version /Version count’ column to see the correct version number.
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Current App Version: 1.507
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To compare this with the app version on the device, go to Device > Device List and search for the serial number then click on Detail. Then click on App installed and scroll down until you see “Quilt P5 Terminal (Release)”. Under the ‘Version’ column you should see the app version number. If the number on the terminal does not match the number from the App List page, then it should be updated.
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Note: The name of the app may get cut off so it may be called “Payments Terminal App” or “Payments Terminal…”
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To update the latest app version scroll down to the ‘Remotely Installing/Updating ‘Quilt P5 Terminal (Release)’ App’ section below.
<aside> ‼️ Note: Installing app versions other than the one listed in our Terminal App Release Schedule doc may result in unexpected behavior or issues.
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