<aside> 💡 Note: This page references ONLY the P5 terminal.

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Summary

The WiseCloud portal is an administrative tool used exclusively by internal teams to view, manage, and troubleshoot P5 terminals. Due to the sensitive nature of the portal, access will be restricted.

The WiseCloud Portal has only three major pages that should be accessed.

  1. Device
  2. Application
  3. Batch Task

Check Latest App Version

Going to the Application > App List page will allow you to see the latest version of the app. Find the row labeled “Quilt P5 Terminal (Release)” and look under the ‘Latest version /Version count’ column to see the correct version number.

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To compare this with the app version on the device, go to Device > Device List and search for the serial number then click on Detail. Then click on App installed and scroll down until you see “Quilt P5 Terminal (Release)”. Under the ‘Version’ column you should see the app version number. If the number on the terminal does not match the number from the App List page, then it should be updated.

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Note: The name of the app may get cut off so it may be called “Payments Terminal App” or “Payments Terminal…”

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To update the latest app version scroll down to the ‘Remotely Installing/Updating ‘Quilt P5 Terminal (Release)’ App’ section below.

<aside> ‼️ Note: Installing app versions other than the one listed in our Terminal App Release Schedule doc may result in unexpected behavior or issues.

</aside>

Check Latest ROM Version

The latest ROM version is P5_Android11_V01.00_2306061027_international_user_1642.

To compare this with the ROM version on the device, go to Device > Device List and search for the serial number then click on Detail. Under the ‘Device info’ page, scroll down to the ‘System info’ section and you should see the ROM version. The easiest way to identify if this is the correct version is to see if it ends with 1642.

To update the latest ROM version scroll down to the ‘Batch Task > Batch Task List’ section below.

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