<aside> ‼️ This document, and its associated pages, are confidential and is intended for internal-use only. The link for this should NOT be shared with customers or outside the Quilt group.
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The Wiseasy P5 terminal is a wireless countertop terminal for Quilt subsidiaries. This state-of-the-art card reader accepts chip, contactless NFC, or swipe and the attached thermal receipt printer makes taking transactions easier than ever.
Our credit card readers are plug-and-play; Simply connect it to a local Wi-Fi network, enter the pairing code, and start taking payments in minutes.
The P5 device is also low-maintenance with no additional upkeep required. Updates happen automatically using the Wi-Fi network with no interruptions and no hassle.
The terminal retails for $400 USD and $450 CAD though prices may vary so check with a supervisor for more detailed information.
To view the terminal’s parts and features, see the Wiseasy P5 product sheet.
<aside> 💡 Note: This terminal only works for Merchants using Adyen. For Merchants on Stripe, they must use the WisePOS E terminal.
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To load or replace the paper in the P5 terminal, grasp the cap (the top of the device with the Contactless icon) of the device on either side from the end and pull up away from paper output.
Next load the receipt paper face-down with the paper coming feeding out from the bottom.
Once the paper is loaded, close the lid and snap it into place.
<aside> 💡 Note: If the paper prints blank then swap the direction of the paper.
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When the merchant first receives the device, it should come partially powered up. Use the USB-C wall charger to begin charging the device to full power.
Once charged for at least 30 minutes, hold down the power button on the right hand side until the screen turns on. Once the device is powered on, pressing the power button once will sleep/wake the device. To fully power off the device hold down the power button until the ‘Power Off’ option is shown on the screen, then select it.
If you need to replace the battery, lift up from the indentation at the bottom-center of the back cover to detach it from the device.
<aside> 💡 Note: Ideally the terminal should be powered off each evening and powered on each morning to receive automatic software updates.
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The terminal must be connected to the internet before it can be paired or updated. For best performance, it should be connected to the same network as the point-of-sale computer.