How to tell the terminal is paired

The easiest way to check if the terminal has been successfully paired is to see if the splash screen is being displayed.

Check the Splash Screen

If this is the first time the terminal has been paired then it should show the default splash screen (the blue patterned background).

If the terminal has been paired before then it should show the branded splash screen.

Default Splash Screen.png

Another way to check if the terminal has been successfully paired is to check the Payment Portal.

Go to Merchant List and find the account the terminal is associated with. Click Switch Account.
Go to Account > Profile
Scroll down to the ‘Terminals’ section. You should see the terminal listed with the serial number.

If the device has not been paired, or needs to be repaired, it can be done so here: