<aside> ‼️ This document, and its associated pages, are confidential and is intended for internal-use only. The link for this should NOT be shared with customers or outside the Quilt group.

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Categories

Account Settings

Hardware

Onboarding Application

Payment Portal

Misc

FAQ

Weekly Release Notes 2024

Features

Webinars


<aside> 🔍 Use ‘CTRL + P’ or ‘Command + P’ to search on a particular page or throughout the entire wiki.

</aside>


<aside> 🗣 Updates and New Article Requests, Please Email or Slack me the Details: Dustin Fletcher

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Summary

This is an internal-only knowledge base intended to provide training and resources to all Quilt subsidiaries. Navigate the Quick Links to the left or search the Wiki to find what you’re looking for. If there is missing or incorrect documentation, please email Dustin Fletcher or Ty Clement.

Current App Version

<aside> <img src="/icons/verified_gray.svg" alt="/icons/verified_gray.svg" width="40px" /> Current App Version: 1.294 Terminal App Release Schedule

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New & Updated Articles

Article Status Date
Error Code Identifier New 10/14/24
Awaiting Connection Update 08/27/24
KYC Requirements New 08/26/24
Non-Profit Setup New 08/21/24
Custom Onboarding (United States) New 08/20/24
Account Creation New 08/20/24
Automated Bank Setup New 08/19/24
Corporate Business Setup New 08/19/24
Sole Prop Individual Owned Setup New 08/19/24
Manual Bank Setup New 08/19/24
Hosted Onboarding (Stripe) New 08/16/24
PayFac Options New 08/15/24
Interac New 08/15/24
Flex Loans New 08/07/24
eCommerce New 08/07/24
Next-Day Funding New 08/07/24
Buy-Now-Pay-Later (BNPL) New 08/07/24
Manual Entry New 08/07/24
EBT Payments New 08/07/24
Card Present (CP) New 08/07/24
Tips New 08/07/24
Split Payment New 08/07/24
Cash Discount pricing page New 08/07/24
Tokenization New 08/07/24
Virtual Terminal New 08/07/24
Features coming soon New 08/01/24
Fraud Protection New 07/23/24
Unreferenced Refunds New 07/23/24
Account Updater New 07/23/24
Contactless Payment New 07/23/24
Flexible Network Connectivity New 07/23/24
Pricing Model home page New 07/18/24
Flat Rate pricing page New 07/18/24
Interchange Plus pricing page (IC+) New 07/18/24
Branding New 07/01/24
Network Requirements New 06/27/24
Pair the Terminal Updated 05/08/24
Contactless Visual Indicator Updated 05/08/24
Beep Settings New 05/08/24
Donations Feature New 04/18/24
WiseCloud Portal Updated 03/27/24
Terminal App Release Schedule Updated 03/27/24
App Release 1.256 New 03/18/24
Weekly Release Notes New 03/18/24
(Stripe) Receiving Payouts New 03/14/24
(Adyen) Receiving Payouts Updated 03/14/24
PIN Debit New 03/12/24
P5 Receipt Print Configuration New 03/06/24
“Something went wrong. Please contact support” Error New 02/28/24
Awaiting Connection Updated 02/15/24
Onboarding Application Improvements: Part I New 01/17/24
Helping Merchants with 1099K New 01/05/24
Planned Maintenance New 01/04/24

Other Articles

P5 Credit Card Reader

Troubleshooting the Onboarding Application

Basic Hardware Troubleshooting

“Something went wrong. Please contact support” Error

Notice - P5 Hardware Defect

Statement Analysis - How to Submit & Best Practices

PayFac Email Alerts

Planned Maintenance

Helping Merchants with 1099K

A Step-by-Step Guide to Identifying Merchant Fraud Through Onboarding

Onboarding Application Improvements: Part I

Quilt Capital: Flex Loan Program

Plaid Integration

Stripe - Feb 2024 Updated Information Required